Let's Talk About
Your Roof.
We respond to all inquiries within one business day. Emergency calls are answered 24 hours.
We Respond
Same Day.
Weldon Spring-Based.
Always Reachable.
Quick Answers.
All non-emergency inquiries receive a response within one business day, typically within a few hours during business hours. Inspection scheduling is usually available within 3โ5 business days. For active leaks or storm damage requiring immediate containment, call our emergency line at (704) 555-0944 โ that line is staffed 24 hours.
Call us first. A StoneBridge Roofs inspection and documentation report before you contact your carrier gives you complete information about the scope of damage before any negotiation begins. Contacting the carrier before an independent inspection sometimes results in a preliminary claim note that understates scope โ which can complicate the supplemental claim process later.
Yes โ send to info@stonebridgeroofs.com with your name and address. Photos help us identify preliminary concerns and prepare for the site visit, though they don't replace the physical inspection. Roof damage is almost always more extensive than photos reveal because hail impact and wind damage at critical junctions (flashings, valleys, penetrations) isn't visible from the ground.
Our primary service territory covers Charlotte proper plus Ballantyne, Myers Park, Dilworth, SouthPark, Huntersville, Cornelius, Davidson, Concord, Kannapolis, Matthews, Mint Hill, Monroe, and Mooresville. If your address doesn't appear above, contact us โ we evaluate properties outside our primary area on a case-by-case basis, typically with a travel supplement for inspection.